RTPS Bihar Online Portal Details, The RTPS Bihar Online Portal is a groundbreaking digital initiative by the Bihar government, designed to streamline the delivery of essential public services like caste, income, and residence certificates. By offering a hassle-free and transparent platform, the portal empowers citizens to apply for documents without standing in long queues or facing unnecessary delays. With 24/7 accessibility and real-time status tracking, RTPS Bihar is not just a convenience it’s a step toward smarter, faster governance in the digital age.
What is RTPS Bihar?
RTPS Bihar stands for Right to Public Service, a citizen-centric e-governance portal launched by the Government of Bihar. This digital platform is built to provide fast, transparent, and accountable delivery of key public services such as issuing caste, income, and residential certificates without the need for physical visits to government offices.
The RTPS portal is a part of the state’s mission to ensure every resident gets access to government services within a guaranteed time frame, in compliance with the Right to Public Services Act. It minimizes paperwork, reduces corruption, and empowers the people of Bihar to access essential documents online, securely and efficiently.
By bridging the gap between citizens and administration, RTPS Bihar is transforming how government services are delivered making the system smarter, simpler, and more responsive.
Key Services Available on RTPS Bihar Portal
The RTPS Bihar Online Portal offers a wide range of essential government services that citizens can access from the comfort of their homes. Here are the major services available on the portal:
- Caste Certificate Application: Apply for SC/ST/OBC caste certificates needed for education, job reservations, and various welfare schemes.
- Income Certificate Application: Get a verified income certificate for financial aid, scholarships, and government subsidy programs.
- Residential Certificate Application: Obtain proof of residence required for school admissions, government jobs, and other legal documentation.
- Character Certificate: Request a police-verified character certificate often needed for employment or immigration purposes.
- RTPS Status Tracking: Check the real-time status of your applications using a unique application ID.
- Certificate Reprint/Download: Download digitally signed certificates directly from the portal once approved.
- Service Delivery Timeline Guarantee: Every application comes with a fixed timeline for processing, as per the Bihar Right to Public Services Act.
These services are available 24/7, making it easier for Bihar citizens to stay connected with essential governance without the burden of physical paperwork or repeated office visits.
How to Register on RTPS Bihar Portal
Registering on the RTPS Bihar portal is the first step toward accessing a wide range of government services online quickly, securely, and without any middlemen. Follow these simple steps to register:
- Visit the Official RTPS Bihar Website: Go to serviceonline.bihar.gov.in using any internet browser.
- Click on ‘Register Yourself’ or ‘Citizen Section’: On the homepage, find and click the option that allows new users to register.
- Enter Personal Information: Fill in your name, mobile number, valid email ID, and create a strong password.
- Verify with OTP: You will receive a One-Time Password (OTP) on your registered mobile number or email. Enter the OTP to verify your identity.
- Set Up Your Account: After verification, you can complete your profile by adding your address and identity proof (such as Aadhaar number, voter ID, etc.).
- Registration Complete: Once submitted, your RTPS Bihar account is created. You can now log in and apply for certificates anytime.
How to Apply for Certificates Online
Applying for certificates through the RTPS Bihar portal is simple, efficient, and entirely paperless. Here’s a step-by-step guide to applying for certificates on the RTPS Bihar Online Portal:
- Login to the RTPS Portal: Visit serviceonline.bihar.gov.in and log in using your registered mobile number or email ID and password.
- Choose the Desired Service: From the dashboard, click on “Apply for Services” and select the certificate you wish to apply for (e.g., Caste Certificate, Income Certificate, etc.).
- Fill the Application Form: Carefully fill in all required personal details including your name, address, Aadhaar number, and purpose of the certificate.
- Upload Required Documents: Scan and upload the necessary supporting documents such as identity proof, address proof, and passport-size photo in the prescribed format and size.
- Select Delivery Method: Choose whether you want to receive your certificate via email, download from the portal, or collect from the nearest RTPS counter.
- Review and Submit: Double-check all entered details, then click Submit. You will receive an acknowledgment receipt with your Application Reference Number.
- Track Application Status: Use your Application ID to monitor the progress of your request under the “Track Application Status” section.
Once approved, you can download the digitally signed certificate directly from the portal.
Track Application Status on RTPS Bihar
Once you’ve submitted your certificate request on the RTPS Bihar portal, you can easily track the status of your application in real time without any need to visit a government office or make follow-up calls. Here’s how you can check your RTPS Bihar application status:
- Go to the Official Portal: Visit serviceonline.bihar.gov.in from any browser or mobile device.
- Click on ‘Track Application Status’: You’ll find this option on the homepage or under the Citizen Section menu.
- Enter Your Application Reference Number: Type in the unique Application ID or Reference Number that was generated at the time of submission.
- Select the Department and Service: Choose the appropriate department (e.g., General Administration) and the specific certificate applied for.
- Click on ‘Submit’: After entering the details, click the submit button to view your application’s current status.
- View Status in Real-Time: You’ll see the live status update whether it’s under process, approved, rejected, or certificate ready for download.
Additionally, users may also receive SMS or email alerts about important status updates, approval, or rejection of their applications.
Documents Required for RTPS Services
To apply for certificates through the RTPS Bihar Online Portal, you must upload certain documents that validate your identity and eligibility. Here’s a category-wise list of commonly required documents for RTPS Bihar services:
1. Caste Certificate
- Aadhaar Card (mandatory)
- Voter ID or PAN Card
- Residential Proof (Utility bill, Ration Card, etc.)
- Self-declaration or affidavit
- Passport-size photograph
2. Income Certificate
- Aadhaar Card
- Salary Slip (if salaried)
- Income affidavit from authorized official
- Bank statement (optional)
- Residential Proof
- Recent passport-size photograph
3. Residential Certificate
- Aadhaar Card
- Ration Card or Utility Bill
- Voter ID or Passport
- Self-declaration of residence
- Land ownership paper (if applicable)
- Recent passport-size photograph
4. Character Certificate
- Aadhaar Card
- Letter from local police station (if required)
- Previous institution or employer’s certificate
- Passport-size photograph
RTPS Bihar Helpline and Contact Details
If you face any issues while using the RTPS Bihar Online Portal such as login errors, application delays, or document upload failures the government has set up dedicated helpline and support channels to assist you quickly and effectively.
RTPS Bihar Helpline Number
- Toll-Free: 1800-345-6248
- Available during working hours (Monday to Saturday)
- Get help regarding application tracking, document guidelines, and technical support
Email Support
- Official Email ID: rtps-bih@nic.in
- For queries related to certificate status, corrections, and grievances
- Mention your Application ID for faster resolution
Physical Contact (District Offices)
- Visit your nearest RTPS District Office or Jan Seva Kendra (JSK) for offline assistance
- Each district has a designated Public Service Officer for RTPS-related support
- Office hours: 10:00 AM to 5:00 PM (Monday to Friday)
Online Grievance Redressal
- Use the “Grievance” section on serviceonline.bihar.gov.in
- Lodge complaints or track past grievances with ease
Benefits of Using the RTPS Bihar Online Portal Details
Using the RTPS Bihar Online Portal offers citizens a faster, paperless, and transparent way to access essential government services from anywhere.
| Pros of RTPS Bihar Online Portal Details |
| Apply Anytime, Anywhere: Access essential government services 24/7 without visiting offices. |
| Fast & Paperless Processing: Submit applications digitally with instant document uploads. |
| Transparent Status Tracking: Know exactly where your request stands in real-time. |
| Time-Bound Certificate Delivery: Get services within a fixed timeframe under legal guarantee. |
| Reduced Corruption & Hassle: Eliminate middlemen and long queues with direct digital access. |
Common FAQs About RTPS Bihar Online Portal Details
Here’s a quick guide to the most frequently asked questions about the RTPS Bihar Online Portal to help users apply, track, and download certificates easily.
What is the full form of RTPS Bihar?
RTPS stands for Right to Public Service, a government initiative to deliver public services in a time-bound and transparent manner.
Is registration mandatory to apply on RTPS Bihar?
Yes, registration is required to access and apply for certificates online through the portal.
How long does it take to receive a certificate?
Certificates are usually issued within 10 to 15 working days, depending on the service type and document verification.
Can I track my application without logging in?
Yes, you can track your application status using the Application Reference Number on the homepage without logging in.
What should I do if my application gets rejected?
Check the reason mentioned in the rejection note. You can edit and re-submit the application with corrected documents or details.
Is there any fee for applying through RTPS Bihar?
Most services are free of charge, but a minimal fee may apply for certain documents. The fee (if any) is shown during submission.
Can I download the certificate digitally?
Yes, once approved, you can download the digitally signed certificate directly from your account on the portal.
Conclusion
The RTPS Bihar Online Portal stands as a powerful step toward digital governance, making essential public services more accessible, transparent, and efficient. By allowing citizens to apply for certificates online without middlemen, delays, or long queues it simplifies government processes and puts control directly in the hands of the people. Whether you’re applying for a caste certificate or tracking your application in real-time, RTPS Bihar ensures a smooth, paperless, and accountable experience. It’s not just a portal it’s Bihar’s digital promise for faster, fairer public service delivery.
