If you live in Bihar and need government documents like a caste certificate, income certificate, or residence proof, you no longer need to stand in long lines. You can now apply for RTPS Bihar services online from the comfort of your home. The RTPS (Right to Public Service) Bihar portal is a government website that lets you request important certificates quickly and easily. This online system saves your time, reduces paperwork, and helps you track your application without any hassle.
What is RTPS Bihar?
The Right to Public Service (RTPS) Bihar is a government initiative launched to provide essential certificates and services to the people of Bihar in a fast, transparent, and efficient way. Earlier, people had to visit government offices, stand in long lines, and face delays. But now, you can easily apply for RTPS Bihar services online through a secure and simple portal.
This platform allows users to apply for various certificates such as:
- Income Certificate
- Caste Certificate
- Residence Certificate
- Character Certificate
- Other department services
The goal is to reduce corruption, save time, and make public services accessible to all citizens.
Benefits of Applying for RTPS Bihar Services Online
Applying for certificates online through RTPS Bihar has many advantages:
- No need to visit offices physically
- Faster processing and delivery
- Easy tracking of application status
- Secure document upload and download
- 24/7 access to the portal
- Save time, money, and travel costs
List of Services Available on RTPS Bihar Portal
Here are some of the key services you can apply for using the RTPS Bihar portal:
- Income Certificate
- Caste Certificate
- Residence Certificate
- Birth Certificate
- Death Certificate
- Character Certificate
- OBC/EWS Certificates
- Domicile Certificate
- Non-Creamy Layer Certificate
- Land Possession Certificate
- Marriage Registration Certificate
Documents Required to Apply for RTPS Bihar Services Online
Before you start applying, make sure you have scanned copies of the following documents ready:
General Documents:
- Aadhar Card
- Voter ID Card
- Passport-size photograph
- Mobile number linked with Aadhar
- Email ID (optional but helpful)
- Signature (scanned)
Specific Documents (depending on service):
- Income Proof (for Income Certificate)
- Caste Proof / Certificate from Panchayat (for Caste Certificate)
- Utility Bill or Rent Agreement (for Residence Certificate)
- Birth/Death Certificate proof (if applying for the same)
Note: Upload documents in PDF or JPEG format only. File size should be below 1MB.
Step by Step Guide to Apply for RTPS Bihar Services Online
Here’s how you can apply step-by-step:
- Visit the Official Website
- Go to the official RTPS Bihar portal: https://serviceonline.bihar.gov.in
- Click on “Apply Online”
- On the homepage, look for “Apply Online” and click it.
- Choose Your Service
- Select the certificate or service you want to apply for from the list.
- Fill in the Application Form
- Enter your details like:
- Name
- Address
- District and Block
- Aadhar Number
- Father’s/Mother’s Name
- Type of service required
- Enter your details like:
- Upload Documents
- Attach the required documents by clicking “Upload.” Make sure the files are clear and readable.
- Submit the Form
- Click on the “Submit” button after reviewing your form. You will receive an acknowledgment or Token Number.
- Download Acknowledgment
- Download or take a screenshot of your Token Number. You’ll need it later to track your application.
How to Register and Login on RTPS Bihar Portal
If you are a first-time user, follow these steps:
How to Register:
- Click on “Register” on the homepage.
- Enter your mobile number and email ID.
- Set a password.
- Verify OTP sent to your phone.
How to Login:
- Click on “Login” after registration.
- Enter your mobile number and password.
- Complete the captcha and click login.
How to Track RTPS Bihar Application Status
Once you’ve applied, you can check your status anytime.
Steps to Check Status:
- Visit the official website
- Click on “Track Application Status”
- Enter your Application ID or Token Number
- Click on “Search” to see the current status
Status Types:
- Pending – Your application is being reviewed
- Approved – Your certificate is ready
- Rejected – Some issue in the application or documents
How to Download RTPS Bihar Certificate Online
When your application is approved, you’ll get a notification.
To Download:
- Visit the portal
- Click on “Download Certificate”
- Enter your Token Number or Application ID
- Your certificate will appear in PDF format
- Click “Download” and save it
You can take a printout and use it for official purposes.
RTPS Bihar Mobile App – Apply Anytime, Anywhere
RTPS Bihar also offers a mobile app for easier access.
Benefits of the App:
- Apply directly from your phone
- Get notifications about status updates
- Upload documents using camera or gallery
- Easy to track and download certificates
Available on: Google Play Store (search “RTPS Bihar”)
Common Problems and How to Fix Them
Here are some common problems users face and their solutions:
- Problem: Website not opening
- Solution: Try again later or check your internet connection
- Problem: OTP not received
- Solution: Wait a few minutes or try resending
- Problem: Wrong information submitted
- Solution: Contact RTPS support or reapply
- Problem: Document upload failed
- Solution: Check file format and size, then re-upload
Tips to Avoid Mistakes While Applying
- Double-check all entered information
- Upload correct and clear documents
- Save your Token Number and acknowledgment
- Don’t refresh the page while submitting
- Always logout after use, especially on public computers
Time Taken for Certificate Delivery
Generally, certificates are issued within:
- Income Certificate: 7–10 days
- Caste Certificate: 7–15 days
- Residence Certificate: 7–10 days
- Character Certificate: 10–15 days
Tip: Use your Token Number to check progress regularly.
Can People Outside Bihar Apply?
Yes, if you are a Bihar resident but staying outside, you can still apply online.
For NRIs or Outside Applicants:
- Use the same online process
- Ensure you have scanned documents ready
- Provide permanent Bihar address in the form
- Certificates can be downloaded online no need to visit
Safety Tips for Using RTPS Online Portal
- Never share your password or Token ID
- Use your own device for application
- Avoid cyber cafés unless necessary
- Always log out after use
- Don’t click on fake RTPS links
Common FAQs About Apply for RTPS Bihar Services Online
Some faqs of Apply for RTPS Bihar Services Online:
1. Is applying for RTPS Bihar services online free?
Yes, most services are free of cost.
2. What is the official RTPS Bihar website?
3. Can I apply without Aadhar?
Aadhar is recommended but not always mandatory.
4. How long does it take to get the certificate?
Usually within 7–15 days depending on the service.
5. What should I do if my application is rejected?
Check the reason, fix the issue, and reapply.
6. Can I edit my application after submission?
No, you have to reapply with correct information.
7. Is the downloaded certificate valid?
Yes, it is digitally signed and valid everywhere.
8. Can I apply using my mobile?
Yes, use the RTPS Bihar mobile app or website.
9. Do I need to visit any office after applying online?
No, unless called for verification (rare).
10. Is there a helpline for technical issues?
Yes, call 1800-345-6145 or email rtps-bihar@gov.in
Conclusion
Applying for RTPS Bihar services online has made life much easier for the people of Bihar. Whether you need a caste, income, or residence certificate, everything is now just a few clicks away. This digital platform saves your time, removes the need to visit government offices, and ensures that you receive your documents without delay. With the help of this detailed guide, even someone with little computer knowledge can apply easily. Always follow the steps carefully, keep your documents ready, and make use of the tracking system to stay updated.
